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As if you were doing it yourself! You travel a lot, on vacation or outside of the office ... Netelligent can do the work for you for only 60$/hour. Check out the following list of software and tasks that our technical team is familiar with:
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Operating Systems
 Linux Fedora, CentOS, Debian. FreeBSD. Windows 2000, 2003 and 2008. |
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Control Panels (License owned by Netelligent)
| vcPanel/WHM, Plesk and DirectAdmin. |
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Supported Linux Software (Installed by Netelligent)
| Apache and Apache-modSSL |
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| Additional Apache Modules |
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| Tomcat |
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| PHP and PHP Modules (install only) |
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| Perl, CPAN & Perl Modules (install only) |
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| Sendmail |
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| Exim |
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| Linux Kernels |
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| SpamAssassin |
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| ProFTPD |
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| MySQL & MySQL Mirroring |
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| SSH |
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| Bind |
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| IpTables |
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Supported Windows Software (Installed by Netelligent)
| IIS and IIS FTP |
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| Apache |
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| ASP, ASP .Net (install only) |
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| PHP and PHP Modules (install only) |
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| ActivePerl & Modules |
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| Mail Enable |
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| ServU FTPd |
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| MySQL, MySQL Mirroring |
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| MS-SQL Server, MSDE |
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Supported Tasks (60$/hr unless included in your management plan)
| Installing supported softwares with default configuration |
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| Upgrading supported softwares between minor version |
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| Making basic configuration changes on supported software |
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| Using control panel software to make system changes/updates |
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| Tracking issues through log files |
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| Finding the cause of load problems |
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| Updating firewall rules |
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| Installing secure (SSL) certificates |
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| Restarting services |
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| Emergency outage investigation and, if appropriate, escalation |
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| Standard server/site migrations |
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| Analyzing system problems and recommending solutions |
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| Custom kernel compilations |
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| Performance tuning and general optimization |
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| Virus or Attack analysis |
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| Security checks and security optimization |
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Support issues covered (60$/hr unless included in your management plan)
| Website Publishing, uploading and access problems. |
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| File system and file naming issues |
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| Apache configurations (virtual hosts, etc.) |
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| Secure server (SSL) access and use |
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| Server side includes (SSI) |
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| Using .htaccess files (directory protection, etc.) |
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| Log file or statistical reports interpretation |
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| Mail sending and receiving problems |
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| Mail server configurations |
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| Common mail client software setup |
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| Mail blocking and filtering (Anti-spam and anti-virus measures) |
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| Firewall configurations or hosts.deny blocking |
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| DNS and Domain Names (MX, A records, etc.) |
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| FTP and Other Data Transfer Issues |
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| CGI script execution problems (no programming) |
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| Execution problems for Perl, PHP, and ASP scripts (no debug) |
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| Use of CGI wrapppers such as suExec and CGIWrap |
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| Database Issues (Connection, privileges, corrupt tables, etc.) |
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| Shell access (SSH and Telnet) |
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| File or group permissions and ownership |
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| Common commands and tools |
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| Restarting Services (e.g. Web Server) |
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| Restoring backup |
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Support issues NOT covered
| Installation and re-installation of FrontPage server extensions |
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| FrontPage publishing and access problems (server-side issues) |
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| Debugging PHP, Perl, ASP, JSP and other programming issues |
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| Programming issues not related to the server configuration |
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| All issues not stated in the covered issues part |
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| For Co-location Clients, OS reinstallation is NOT supported |
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| Upgrade, installation or debugging unsupported software |
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Other software
If the software you want us to support is not listed in this page, please inquire to verify if it is supported or not.
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- Contact
- Please browse through our website to get more familiar with Netelligent. If you have any questions please don't hesitate to get in touch with us!
- CONTACT US
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