REMOTE HANDS and EYES - TECHNICAL SUPPORT
WE'RE AWAKE AND READY AT 3AM!For today's businesses, server equipment is the backbone of your company's network and is critical to supporting day-to-day operations. Some companies decide to have an in-house crew, but are they ready to be on-site with the shortest delays?
Consider Netelligent's Hands&Eyes service to complement your own team of experts and hasten reaction time to any emergency. Our technicians are on-site and ready to assist you with your hardware replacements, server reboots, KVM over IP and much more. By simply adding the service to any of your co-location solution with, you can streamline your processes and reduce downtime.
Contact us for more information.
- Hardware replacement
- KVM over IP
- Server Reboot
- Server racking
- Documenting and labelling your equipment
- Wire management and cross-connects within your cabinet
- Equipment shipping & receiving
- Secured loading dock
- * À-la-carte services are also available
Contact us
Remote Hands&Eyes service is available for all clients with shared co-location space, small
cabinets, quarter cabinets, half-cabinets, or full-cabinets and even cage space. The fee breakdown is as follows:
• 10% of your monthly colocation service fees, charged on a monthly basis
• minumum of $50 per month for all colocation services
The Hands&Eyes service includes some free interventions:
• 1 free intervention per month for a shared co-location, small cabinets or quarter cabinets.
• 2 free intervention per month for the half-cabinets.
• 3 free interventions per month for the full-cabinets.
• 5 free interventions per month for a cage space.
Each intervention is set for 30 minutes. Additional charges may apply for longer periods of interventions. Contact us for more information.
Start exploiting our expertise for Remote Hands and Eyes by adding one of our popular packages...
